Poverty, extreme poverty and social inequalities
increasing more and more with all its load of individual
misery and social exclusion that we all know both at
local, regional, national and European level.
health, both physical and mental illnesses are the
inevitable corollary that increasingly afflicts a whole
part of the population who, despite being citizens,
cannot take advantage of the same rights recognized to
all the others.
why in spite of the increase in the number and
diversity of services offered, in spite of the
professionalism and the important training of the
operators, in spite of the increase in social and
health budgets, especially in many metropolis, a
certain number of homeless and mentally ill people -
seem to refuse - preferring to stay on the
street rather than accept the solution proposed by
the services ?
SHELTER as day/night
emergency services: drop-in - shower & clothes - canteen,
is every time, in crisis and emergency context, the
situation of poverty and frequently physically and
psychically suffering of consequences of extreme
More than a
place where the poor people converge to sleep and
to eat (satisfaction of primary needs…), the shelter become more and more
of poverty consequences, of the current
the shelter could become also
a potential 'bridge'
connecting these situations with those who work in
social and health services.
a serious, dangerous, temporary, often unexpected
requiring immediate action
a place giving
from bad weather or danger, which should
immediately respond to the fundamental human
right of refuge and protection and refreshment, food
ATTENTION TO SHELTERS :
- in spite of the increase in the
number and diversity of services offered...,
- in spite of
the professionalism and the important training of the
- in spite of the increase in social and health
an important number
of homeless and mentally ill people -
seem to refuse -
preferring to stay on the street rather than accept the
solution proposed by the services
Questions : are the interventions
- integrate social & health ?...,
- coherent with real request of
person in need ?...
- respectful of the dignity?...,
- accessible to
marginalized and excluded people everywhere they are,
- congruent and sustainable ?
With regard to homeless people, there are two emergency
services that encounter the largest number of homeless
The pandemic has
undoubtedly highlighted the critical aspects of both,
but at the same time it has also provided an opportunity
to review and correct past inefficient models,
deinstitutionalizing in a certain sense inadequate
institutions, and above all to innovate by proposing not
only up-to-date structures but above all prototypes more
attentive to the person, more attentive to respect for
privacy than to the economy of the service, more
attentive to reintegration than to assistance.
SHELTER - multivalent function
Three complementary functions best
express the overall meaning we intend to encompass and
express with the word SHELTER:
crossroads - observatory - bridge
a) CROSSROADS: the shelter as the
in a situation of poverty and extreme
in need of the most ‘basic
& emergency services’
day and/or night – drop-in - shower
& clothes - canteen…
More than a place where the
converge to sleep and to eat (satisfaction of
, the shelter has become more and more the
social reference space & refuge
of current social suffering.
b) OBSERVATORY: the shelter – at same time - could become also a
of the causes and consequence of this poverty and
extreme physical and social poverty.
Listening carefully to the said and unseeded of the
suffering of these people, try to understand the
request of the person and the multiple causes that
have reduced him in this condition.
c) BRIDGE: the shelter insure too the function of a
connecting these need situations with those who –
in community - work in social and health services.
Not only take care of person welcomed, but also to
facilitate connection and accessibility with
community based services .
How these 3 functions
are expression of
and global function of SHELTER
global services ?
of the service to the person rather than the
person adapted to the standardization of emergency
How shelter contribute to
adapted in personal way to all divers people